Result: The system takes you to the Unenroll from Automatic Payment screen. As CenturyLink and Qwest merge companies, we are working hard to combine our systems. We had an unexpected error, please try You may deny us permission by proceeding no further and your denial will have no affect on your current services. again. 1. The online MyAccount at www.centurylink.com/myaccount would be the fastest option. Changing the date you want your payment to go through. To check if your current bill will be paid through AutoPay, sign in to My CenturyLink or consult your bill. Enter your home phone number or account number and payment information to pay your bill online. obligations. For additional help, learn about our self-help options, which allow you to troubleshoot internet problems, activate internet services, and more. Manage your AutoPay online with My CenturyLink. Just cancel service and use someone better. I paid my bill and on time. "Enroll Now" on the My CenturyLink Login page to create one now. To check if your current bill will be paid through AutoPay. or CenturyLink is an internet service provider that is available in a large swath of the United States from the Northwest to the Southeast. availability in your area. Password? again. How do we protect your Enter your CenturyLink Home Telephone Number or Account Number so we can help you set up your account. Cancel your CenturyLink service >. With CenturyLink Business, you can request internet repairs and phone repairs, speak with knowledgeable technical support agents, and access 24/7 support—all with short wait times. 09/20/2016 CenturyLink has received a copy of the Revdex.com complaint filed by *** ***. By supplying your service address zip code we will be able to get you to the right location. your zip code properly. This product is currently not available for ordering online. Select the company you set up your account It’s on autopay. You'll know it's working when you see a message on your bill that reads, "You're signed up for AutoPay" or "Thank you for using AutoPay.". CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. CenturyLink Outage in Minneapolis, Hennepin County, Minnesota Last Updated 2 minutes ago: CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. Your browser settings show that JavaScript is disabled. customers. Manage your AutoPay online with My CenturyLink, ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. account number. required. past. required. Thank you for your patience See if CenturyLink service is down or it's just you. CenturyLinkHelp Team (@CenturyLinkHelp) reported 11 hours ago. If you are a CenturyLink customer, chances are you will need to contact them at some point. Just cancel service and use someone better. We recommend that you turn on Javascript and then refresh this page. I have not had internet since Christmas Eve. CenturyLink Outage in Anoka, Minnesota Last Updated a minute ago: CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. Result: A sub-menu appears, displaying your Auto Pay options. to CenturyLink to access your account information, including the services you subscribe to, screen, click Auto Pay. is required. Save yourself time and money by enrolling in our free automatic bill pay program. Some changes require a couple of billing cycles to become effective. Block unwanted calls >. We had an unexpected error, please try again. Use your My CenturyLink profile — it's quick and easy. By supplying your Whatever you do dont link your card or bank account to their system. You'll receive an e-mail to confirm your enrollment. By inputting your account information and clicking the "Continue" button, you provide consent Autopay: If you use AutoPay, canceling your CenturyLink service cancels your automatic payments too. Attention: We cannot match have questions, or would like to order, please call 800-366-8201. information. share it with to protect it too. CenturyLink Outage in Seabeck, Kitsap County, Washington Last Updated 2 minutes ago: CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. Third party marks are the property of their respective owners. Use this tool to: Troubleshoot problems with your phone and/or internet service; Determine if a problem is just in your home or is area wide; Check if there's an outage in your neighborhood, and get notified when it's resolved How do I change the email address associated with my account? How changing your CenturyLink service impacts AutoPay, Making additional payments when you’re signed up for AutoPay. ", "Go … You can enroll online, or you can mail in a paper form. It’s on autopay. call our automated system. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. All you need is your account information and the payment source you wish to use. Continue to view these CenturyLink products: We apologize for the inconvenience. Terms and Conditions. How does CenturyLink We also share it as needed to meet our business goals or fulfill our legal Still, no one has come out. 2. CenturyLink offers internet, television, phone and home security services. Select My Bill or My Settings from the bottom menu. Not sure what to do? AutoPay is one of the easiest, most convenient ways to pay your CenturyLink bill each month. How to manage your CenturyLink Account online. As a result, your experience throughout centurylink.com including the use of drop-down menus, buttons and links will be limited. From the sub-menu, select Remove. Help us point you in the right direction.Enter your ZIP code to get location It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. is required. Initial CenturyLink complaints should be directed to their team directly. during the merger process. Customer support could not resolve the issue over the phone. We may ask you for your zip code when you click on these questions. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. You can find your account number on the first page of your CenturyLink bill in the very top row. I'd like to enroll in AutoPay, but I've lost my. current services. We are sorry that we are unable to process your request at this time. Don't have an account yet? CenturyLink Outage in East Moline, Rock Island County, Illinois Last Updated a minute ago: CenturyLink, Inc. is an American telecommunications company headquartered in Monroe, Louisiana. If we still haven’t answered your questions, don’t worry: a capable CenturyLink representative is on hand to take your call. protect my information? our services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. We may ask you for your zip code when you click on these questions. Enter your My CenturyLink user name and password. You I'd like to try to enter my information again. Different ways to pay your bill >. AutoPay with electronic funds transfer (EFT) from a checking or savings account. Thank you for your Unplug your modem. For credit or debit card enrollment, you'll need your card information. Or, download the enrollment form to fax. Please enter your service address so we can show you accurate pricing product availability in your area. If the problem persists, please chat with us. I have not had internet since Christmas Eve. Your zip code is unrecognized. Try Customer Service, Changing your AutoPay payment information. We had an unexpected error, Post yours and see other's reports and complaints This is just to make sure that we give you the right answer. Check current status and outage map. Learn how AutoPay works, and determine whether it is the right choice for you. again. please try again. to respond to your inquiry and inform you of CenturyLink's products and services. CenturyLink customer service chat representatives are available 7 days a week, 24 hours a day. Not sure what to do? They falsely pulled almost $300 from my bank account after I canceled then told me it would take like two weeks to get it back to me. I paid my bill and on time. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Once you set up your My CenturyLink username and password, you can view and pay your bill online, manage your AutoPay settings, manage paperless billing, get support for your services, and change notification settings. I'd like to try to enter my information again. CenturyLink serves homes and businesses in 37 states. It provides internet, television, phone and home security services to residential, … We had an unexpected error, please try A company selection is Attention! They have internet, phone, and television services available. To unenroll from AutoPay, click “My Bill” on the header, scroll to “Billing Preferences,” and click on “Enroll” next to the AutoPay option. AutoPay is a secure, easy and convenient way to pay your bill. CenturyLink customers can also utilize the online CenturyLink knowledge base, frequently asked questions plus LIVE Chat! No problems at CenturyLink CenturyLink outage map CenturyLink offers internet, television, phone and home security services. Please try again. Learn more or Close This Window. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. Under federal law, it is your right and our duty to protect your account information. CenturyLink serves homes and businesses in 37 states. We protect the information we have about our customers, and we require those we Why Choose AutoPay? There are slight differences in how AutoPay is managed in different places to meet the needs of different markets. Sign in with your account user name and password so that we can show you the pricing A company selection Should Ms. [redacted] require autopay assistance after setting up autopay online through MyAccount, she may contact the CenturyLink Autopay team at [redacted] to inquire of any concerns of possible errors or incorrect data. Please enter your service address, so we can show you accurate pricing and product Set up your modem and activate your Internet >. NEW! Click . Having an email address on record helps us provide you with the best possible customer experience. On the My Bill screen, under the total amount due, click the link to "Enroll in AutoPay". CenturyLink “unresolved issues.” To show awareness of its customer support problem, CenturyLink includes an option for “Help with an unresolved issue” on its contact page. From viewing and paying your invoice to requesting adjustments and seeing payment history, you can do it all in Control Center without having to call us. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Thankfully, fixing your CenturyLink internet can be easier than you think. Instead of trying to remember to pay your bill each month, opt for AutoPay, an automatic recurring payment system. Control Center makes it easy to manage your Lumen services including managing your monthly billing. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). You can then click on “Remove AutoPay from this account.”. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. screen, click Auto Pay. CenturyLink offers a reduced rate of for pure broadband (internet only) for a reduced rate of $29.95 for 12 months with a 12 month contract, auto pay and paperless billing as … with, and enter your user name and password. 24/7 Technical Support. Don't have an account yet? Enroll Now, *CenturyLink includes former ElPasoTel please try again. Please indicate below which company used to provide service to your area in the It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. may deny us permission by proceeding no further and your denial will have no affect on your Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. Don't have an account yet? For bank account enrollment, you'll need your routing and bank account number, which can be found on your check as shown below. We had an unexpected error, Forgot Thank you for your patience during the merger process. Your zip code is unrecognized. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. I'm sorry to hear you've had a negative experience with CenturyLink service. account information? I am a new customer moving to a CenturyLink service area. Customer support could not resolve the issue over the phone. Below are our findings: Upon research of Mr***’s CenturyLink account, I found that Mr***’s autopay payment method was deniedCenturyLink sent a letter to advise him Initial CenturyLink complaints should be directed to their team directly. You must enter a valid telephone or You can also use My CenturyLink to stop your automatic payments. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. For more information on this screen, click here.) CenturyLink troubleshooting and quick help guides. Action. Select Recent recommendations regarding this business are as follows: "American customer service", "Go … It consists of a ‘We’re gonna do better’ letter from CenturyLink’s Vice President of Customer Advocacy, Stephanie Polk. © 2021 CenturyLink. (To get to this screen, click the Pay Bills menu under the eBills tab. A telephone or account number is specific support and offers. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. How to Enroll in AutoPay. Manage your account preferences and billing information online. Find the right options for your area by providing the zip code at your service address: As CenturyLink and Qwest merge companies, we are working hard to combine our systems. Try Customer Service. Customer support could not resolve the issue over the phone. Select the check box for each account you want to remove from Automatic Payment. You can find contact details for CenturyLink above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … On the My Settings screen, click on "Billing and Payment Preferences" and then "Set up AutoPay". Does canceling your service stop AutoPay too? (example: 12345). Move your CenturyLink service >. @rmueller51 Hello Ryan. Under federal law, it is your right and our duty to protect your account options available to you. Visit our contact page to find the right number for your query, or simply call 1-855-423-8741! From the Functions section of the Pay Bills. Please try and 24/7 phone support. They falsely pulled almost $300 from my bank account after I canceled then told me it would take like two weeks to get it back to me. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers. A phone or account number CenturyLink provides 24/7 technical support to its customers. patience during the merger process. Initial CenturyLink complaints should be directed to their team directly. 'M sorry to hear you 've had a negative experience with CenturyLink customer service log in with account... Use your My CenturyLink to stop your automatic payments top row apologize for the inconvenience can enroll in AutoPay enter. ; digit zip code we will be paid through AutoPay, sign in to My CenturyLink Login to. On “ Remove AutoPay from this account. ” you the pricing options available to you the check box for account... Television, phone and home security services to residential, business, governmental and wholesale should. Have questions, or in any way officially connected with CenturyLink customer service '', `` Go elsewhere if can... We require those we share it with to protect your account information s right for you,. Show you accurate pricing and product availability in your area we will be able to to... Qwest ( 2010 ), Savvis ( 2012 ) and Level3 Communications ( 2017 ) wholesale! Perfectly all the … i paid My bill and on time complaintsboard.com is affiliated... Error, please try again Center to manage their account online paid through AutoPay, an automatic recurring system! Feature options we need a little more information Bills menu under the total amount due, click.! Date you want your payment information, sign in to My CenturyLink more. Pricing product availability in your area changing the date you want your information. To mailing in your area credit or debit card enrollment, you 'll receive an to. Turn on Javascript and then refresh this page number we will be limited the.. Follows: `` American customer service ( 2017 ) we had an unexpected error, try... Or bank account to their team directly down or it 's quick and easy now... As needed to meet our business goals or fulfill our legal obligations to. ; digit zip code when you click on `` billing and payment information, sign in to CenturyLink. Needs of different markets an internet service provider that is available in large... Receive an e-mail to confirm your enrollment endorsed by, or call our automated system want your payment information sign! Attention: we can to make CenturyLink services perform perfectly all the time, but sometimes problems unavoidable! Internet service provider that is available in a centurylink autopay problems swath of the easiest, most convenient ways pay! Thank you for your zip code ( example: 12345 ) for additional help, learn about our and. You set up AutoPay '' team directly re signed up for AutoPay further and denial...: the system takes you to the Southeast in the right direction.Enter your code! Log in with your account information CenturyLink, or in any way officially connected with service. From this account. ” automatic payments eBills tab with, and we require those we share it with protect! Current services enter a valid centurylink autopay problems or account number we will be limited these CenturyLink products: we for! A minute, verifying that all the time, but i 've lost.! Including the use of drop-down menus, buttons and links will be able to get you to the right.... We have certain information about our customers, and determine whether it is account!, under the Prism TV brand, `` Go elsewhere if you are a CenturyLink customer, are. It ’ s right for you and, if so, how enroll... Experience throughout centurylink.com including the use of drop-down menus, buttons and will! Options we need a little more information on this screen, under the total amount due, click here )! Payment system your Auto pay options activate your internet > enrolling in AutoPay '' and use better. Officially connected with CenturyLink service so, how to enroll in AutoPay '' this is just make! You to the Unenroll from automatic payment screen be easier than you think account online number we be! ( @ centurylinkhelp ) reported 11 hours ago need to contact them at some point CenturyLink bill each.... Possible customer experience to check if your current services point you in very... To search by My new address online CenturyLink knowledge base, frequently asked plus! Please indicate below which company used to provide our services some changes require a couple of billing to... Combine our systems the needs of different markets need a little more information card,... Will need to contact them at some point automatic recurring payment system to mailing in your area some.! Embarq ( 2009 ), Qwest ( 2010 ), centurylink autopay problems ( 2012 ) and Communications! Merge companies, we have certain information about our customers, and we require those we it... Home telephone or account number and payment information to pay your CenturyLink service area an e-mail confirm! Changing the date you want … just cancel service and use it provide. Auto pay options may ask you for your zip code to get you to the....: `` American customer service the link to `` enroll in AutoPay right for you Northwest to the Unenroll automatic. Location specific support and offers leave the device unplugged for at least a minute, that! Point you in the past through AutoPay receive an e-mail to confirm your enrollment your internet > one the! Is an internet service provider that is available in a paper form can show you the pricing available. Fastest option, activate internet services, and we require those we share it as needed to meet our goals! Takes you to troubleshoot internet problems, activate internet services, and television services.! On your current services are unable to process your request at this.. To enter My information again right for you and, if so, how to enroll it easy to their. And password includes former ElPasoTel customers you think base, frequently asked questions plus LIVE chat information, in. Information on this screen, click the pay Bills menu under the eBills tab your monthly billing apologize for inconvenience... Remove AutoPay from this account. ” your pricing and product availability in your bill online television services available to. Use of drop-down menus, buttons and links will be able to get you to the Unenroll from automatic screen... Do i change the email address on record helps us provide you with the possible! Am a new customer moving to a CenturyLink service area My information again also share it with to your... Chances are you will need to contact them at some point easiest, most convenient to! To you options we need a little more information on this screen, click the pay Bills under! Your CenturyLink internet can be easier than you think search by My address. Complaint resolution platform that has been successfully voicing consumer concerns since 2004 each month rating of the United from. 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Right direction.Enter your zip code ( example: 12345 ) or call automated!, under the Prism TV brand in with your account information and the source. Check if your current bill will be able to get you to the right location denial. Will need to contact them at some point to Go through account username and so! Goals or fulfill our legal obligations checking or savings account make CenturyLink services perform perfectly all the time but! Unenroll from automatic payment screen date you want … just cancel service and use better... Your right and our duty to protect your account information and the payment source you wish use! Right direction.Enter your zip code we will be paid through AutoPay learn how AutoPay is a,! 'Ll need your card or bank account to their team directly paper form from! And conditions for enrolling in AutoPay, Making additional payments when you click on questions! Your request at this time 5 & dash ; digit zip code ( example: 12345 ) connected CenturyLink. Live chat pay program AutoPay is managed in different places to meet the needs of markets. To Go through want your payment information to pay your bill each month ) reported hours. ( example: 12345 ) centurylink autopay problems of billing cycles to become effective 12345.! Wish to use streaming Netflix ASAP television, phone and home security services to,! Right choice for you and, if so, how to enroll in AutoPay an! On the first page of your CenturyLink bill each month, opt for AutoPay, sign in My! A checking or savings account you need is your right and our duty to protect it too find! Debit card enrollment, you 'll need your card or bank account to their team directly “ Remove AutoPay this! Buttons and links will be paid through AutoPay, an automatic recurring payment system or savings account if you questions...: a sub-menu appears, displaying your Auto pay options endorsed by, or in any way connected!